Terms of Service

1. What Cloud Claude is

Cloud Claude is an AI-native cloud platform. You describe what you want to deploy — in natural language via chat, through our dashboard, or programmatically via the Model Context Protocol (MCP) — and we provision, build, run, and manage Docker containers, Postgres databases, and HTTPS routing on our own infrastructure.

By creating an account or using the service you agree to these terms. If you're accepting on behalf of an organization, you represent that you have authority to bind that organization.

2. Your account

You must provide accurate contact information and keep your credentials secure. You're responsible for all activity under your account — including workloads launched by AI agents using your API keys.

One account per person. You may not share accounts, use automated bots to register, or submit disposable email addresses. We may require email verification before granting access.

3. Acceptable use

You agree not to use Cloud Claude to:

• Host or distribute illegal content
• Send unsolicited bulk email or operate spam infrastructure
• Launch attacks against third parties (DDoS, scanning, probing)
• Mine cryptocurrency without our explicit written consent
• Consume shared resources in a way that materially degrades service for other customers (resource abuse)
• Circumvent billing, rate limits, or resource quotas
• Probe, reverse-engineer, or attempt to compromise the platform without prior written permission (report bugs to contact@cloud-claude.com)

We enforce these rules. Violations may result in immediate suspension. Serious or repeated violations result in permanent termination.

4. Your workloads and content

You own your code, data, and workloads. We claim no intellectual property rights over what you deploy. We only access your running containers for the purposes of operating the platform (health checks, log collection, security patching, or incident response).

You are solely responsible for the legality of what you deploy and for obtaining any necessary licenses for the software you run. We are a runtime, not a publisher.

5. AI-assisted operations

Cloud Claude uses AI inference providers to interpret your natural-language requests and generate infrastructure plans. When you send a chat message or API tool call, the content is processed by one or more AI providers (currently including Anthropic) to determine the intended action. Your prompts are subject to those providers' privacy policies.

AI-generated plans are a proposal — you confirm before any infrastructure is created or destroyed. We log interactions (requests and outcomes) to improve the accuracy of our platform. Detected secrets and environment variable values are redacted before storage.

6. Data portability

We believe you should be able to leave. We are building a Docker Compose export feature that lets you download a fully runnable stack for any project. You can delete your account and all associated data at any time. We will not hold your workloads hostage.

7. Billing and plans

Cloud Claude offers free and paid plans. Paid plans are billed monthly in advance. Downgrades take effect at the end of the current billing period. Upgrades take effect immediately, with prorated charges.

We may change pricing with 30 days notice. If we raise the price of your current plan, we'll email you before the change takes effect. Continued use after the effective date is acceptance of the new price.

We do not offer refunds for partial months except where required by law. If we terminate your account for reasons that are our fault, we will refund the unused portion of any prepaid period.

8. Service availability

We aim for high availability but do not guarantee uninterrupted service. During the early access phase, no SLA applies. Paid plans receive a defined uptime commitment once published on the pricing page. We will post maintenance windows in advance where possible.

Your tenant workloads (containers you deploy) are isolated from our control-plane restarts. Scheduled platform updates do not interrupt running apps.

9. Intellectual property

Cloud Claude, its trademarks, product design, and underlying platform code belong to us. Nothing in these terms transfers ownership of our IP to you. You may not use our name, logo, or branding without written permission, except to truthfully describe that your application is hosted on Cloud Claude.

10. Termination

You can cancel your account at any time from the dashboard or by emailing contact@cloud-claude.com. Cancellation stops future billing and schedules your data for deletion within 30 days.

We may suspend or terminate accounts that violate these terms, present a security risk to other customers, or are non-payment after a grace period. We will give you notice and an opportunity to export your data unless the violation requires immediate action (e.g., active attacks or illegal content).

11. Limitation of liability

THE SERVICE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUD CLAUDE IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES — INCLUDING LOST PROFITS OR DATA LOSS — ARISING FROM YOUR USE OF THE PLATFORM.

Our total liability for any claim arising out of these terms is limited to the fees you paid us in the 3 months preceding the event giving rise to the claim, or $100, whichever is greater. This cap does not apply to claims arising from our gross negligence or willful misconduct.

12. Indemnification

You agree to indemnify and hold harmless Cloud Claude, its employees, and contractors from any claim, damage, or expense (including reasonable legal fees) arising from: your workloads, your violation of these terms, or your infringement of any third-party rights.

13. Changes to these terms

We may update these terms as the product evolves. For material changes we will email you at least 14 days before the new terms take effect. Minor clarifications (grammar, formatting, fixing typos) take effect immediately. Continued use after the effective date constitutes acceptance.

14. Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law provisions. Any disputes will be resolved in the state or federal courts located in Delaware. If you're a consumer in a jurisdiction with mandatory local consumer protection laws, those laws prevail over this section to the extent they conflict.

15. Contact

Questions about these terms? contact@cloud-claude.com